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03-27-2025 01:30 PM - edited 03-27-2025 01:31 PM
@Fred-inPA, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
It sounds like you're trying to take a screenshot but can't find the Print Screen (Prt Scrn) key on your keyboard. You may try other steps:
Snipping Tool (Built-in App)
Open Start and search for Snipping Tool.
Click New, select an area, and save the screenshot.
Press Windows + Shift + S to open the Snipping Tool overlay. You can select a part of your screen to capture, and it will be copied to the clipboard for pasting (Ctrl + V) into an app like Paint or Word.
I hope these steps help resolve the issue
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee