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Az1865
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Lost CyberLink software on Windows 10

HP Recommended
Pavillion 500 Series
Microsoft Windows 10 (64-bit)

After getting issues with my computer I restarted from scratch and lost my apps that were on the PC when I first got it, one was Cyberlink Software, is there anyway I can get this back?

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banhien
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@Az1865

 

What is your machine actually, it must be 500-something. Please check its label at the back. I think the CyberLink version on your computer is not compatible with Windows 10.

 

I need to know exactly the model of your machine to be able to help because no Windows 10 support for MANY 500-xxx machines,

 

Otherwise please try  CyberLink PhotoDirector Application for Windows 8.1 of the series:

 

     http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64077.exe

 

Regards.

BH
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Az1865
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Oops my apologies!

 

Its 500-368na, CL was working fine before I had to start again.

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banhien
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@Az1865

 

Only  CyberLink PowerDVD (for CD, DVD and Blu-ray playback)  software came with your machine as shown on its specs:

 

    https://support.hp.com/au-en/document/c04337599

 

Please download and install the following software

 

   CyberLink Power Media Player - Japan

       http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72222.exe

 

   Cyberlink Power Media Player Software (for the rest - your machine is on The UK market):

      http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72140.exe

 

Regards.

BH
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Az1865
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Thanks for your reply.

I've installed the above.

I've found a doc on my desktop naming all the apps that were deleted when I reinstalled windows:

 

CyberLink Media Suite 10
CyberLink Corp.
10.0.6.3728


Cyberlink PhotoDirector
CyberLink Corp.
3.0.5.4824


CyberLink Power2Go 8
CyberLink Corp.
8.0.10.5422


CyberLink PowerDirector 10
CyberLink Corp.
10.0.6.3625


CyberLink PowerDVD 12
CyberLink Corp.
12.0.4.4230

 

 

I think it was PowerDVD that I used for DVD's etc

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