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‎01-27-2019 04:35 AM

HP Recommended
Product: All in One 22"
Operating System: Microsoft Windows 10 (64-bit)

I have been getting this error since the 1st time I tried using the Windows Fax & Scan software that is built into Windows 10. I can print attachments by right clicking all the other programmes I have installed on my PC, but this one refuses. 

 

I have Windows 10 Home

Outlook on subscription as part of Office 365 - so latest versions

HP printer 2540

 

I have checked in the registry - the version of Outlook is number 16 and it is apparently registered correctly. 

 

Any ideas welcome - and thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2019 01:38 PM

HP Recommended

From other sources I found a general thrust that a predictable fix for MAPI errors is to re-install Office 365. I went through the process and found that the Mapi error has now gone.

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1 REPLY 1

‎01-29-2019 01:38 PM

HP Recommended

From other sources I found a general thrust that a predictable fix for MAPI errors is to re-install Office 365. I went through the process and found that the Mapi error has now gone.

Was this reply helpful? Yes No
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