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‎10-02-2017 03:40 PM

HP Recommended
Product: Microsoft WORD problem
Operating System: Microsoft Windows 10 (64-bit)

I had to reload Microsoft Office 2007 on my Wndows 10 system and now everytime I want to use WORD, it starts a "Configuration Process" and I have to wait until it's done to start my WORD document.  How can I eliminate this config process?  This config process doesn't occur when I use EXCEL. Thanks for some help! 

Joe

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-03-2017 03:39 PM

HP Recommended

@JoeVH,

Be sure you have an internet connect (Network icon intask bar).  Then remove Office via  Programs and Features. Then wait, verify internet connect (Network icon intask bar).   Re-install.

 

Let me know if that sorted out the issue.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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6 REPLIES 6

‎10-03-2017 01:49 PM

HP Recommended

@JoeVH,

You used the word "reload".   Did you remove the original install prior to the "reload"?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎10-03-2017 02:15 PM

HP Recommended

When Office 2007 wouldn't come up I looked at my programs list and it had disappeared.. Office 365 was trying to take over and wanted me to purchase it.  I kept deleting that pop-up. . So I couldn't uninstall Office 2007. Then I just reloaded Office 2007.  Should I uninstall Office 2007 now and then reinstall?  Thanks.  Joe

 

Was this reply helpful? Yes No

‎10-03-2017 03:39 PM

HP Recommended

@JoeVH,

Be sure you have an internet connect (Network icon intask bar).  Then remove Office via  Programs and Features. Then wait, verify internet connect (Network icon intask bar).   Re-install.

 

Let me know if that sorted out the issue.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎10-03-2017 04:51 PM

HP Recommended

I will try this. I have the original setup disc so that's what i'll use to re-install . thanks .

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‎10-03-2017 09:17 PM

HP Recommended

Configuration Process for MS WORD has been fixed per your suggestion.  I Uninstalled, then reinstalled.Thank you for your solution.

Was this reply helpful? Yes No

‎10-05-2017 09:56 AM

HP Recommended

It was my pleasure to assist.  Thank you for the KUDO and Solution flags (points).

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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