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‎03-21-2019 03:06 PM - last edited on ‎03-21-2019 03:09 PM by Retired

HP Recommended
Product: HP Pro 3500
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Pro 3500 C9J26UT Desktop PC Serial [edit]. I upgraded WIndows 7 to Windows 10 and need the original Windows Product Key to activate Windows. I do not see it anywhere on the case and was not given it when I bought the computer from Tiger Direct. PLease email me or call me at [edit]with the product key or where to find it. Thank you. David Levine

2 REPLIES 2

‎03-21-2019 04:12 PM

HP Recommended

Welcome to the HP Support Community  @srmarathon 

 

HP and all manufacturers do not retain records of COA's

 

Buy a new W7 Pro 64Bit from eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=windows+7+pro+64+bit&_sacat=0&LH_TitleDesc=0&_sop=15

 

REO

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‎03-21-2019 04:15 PM - edited ‎03-21-2019 04:16 PM

HP Recommended

Hi, @srmarathon 

 

Some HP 3500 Pros came with W8 motherboards, which have the product key in the BIOS.

 

it is possible that your PC has a W8 Pro product key in the BIOS and had downgrade rights to W7 Pro.

 

Run this free utility that I zipped up and attached below, to see if there is a W8 Pro product key in your PC's BIOS.

 

If there is, you may be able to use that key to activate W10 Pro.

ShowKeyPlus1.0.6919.zip
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