Ms office goes blank

[Mks79]

[personal info removed]

[Raj_05]

Hi @Mks79,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If Microsoft Office applications on your HP laptop are going blank, it could be due to several issues. Here are a few troubleshooting steps you can try.

Check for Updates:

• Ensure both Windows and Office are up to date. Go to Settings > Update & Security > Windows Update and check for updates. In Office, go to File > Account > Update Options > Update Now.

Repair Office:

• Go to Control Panel > Programs > Programs and Features. Find Microsoft Office in the list, right-click on it, and select Change. Choose Quick Repair first. If the issue persists, try Online Repair.

Check Add-Ins:

• Open an Office application, go to File > Options > Add-Ins, and manage your add-ins. Disable any suspicious or unnecessary add-ins and restart the application.

Disable Hardware Acceleration:

• Open an Office application, go to File > Options > Advanced, scroll down to the Display section, and check the box for Disable hardware graphics acceleration.

Run Office in Safe Mode:

• Press Ctrl while launching the Office application to start it in Safe Mode. This can help determine if the issue is related to add-ins or other settings.

Reinstall Office:

• If none of the above steps work, consider uninstalling and reinstalling Microsoft Office.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support