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Nonnie27
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My HP All in one desktop cracked and I’m wondering what I need to buy to fix it

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HP Pavilion 23-g010 All-in-One Desktop PC (ENERGY STAR)
Microsoft Windows 10 (32-bit)

Hey my desktop fell face forward last night and when I lift it back up, it was crack from the inside. The computer is still working it’s the screen is half black with white lines around it. I’m wondering what do I need to buy in order to fix this thing. 

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WAWood
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@Nonnie27

There are several different issues here ...

 

First, unless you purchased extended coverage, the basic HP warranty does not cover the costs of repairing accidental damage.  So, anything you have HP do to it to repair it is going to cost you.

 

Second, you should contact HP Customer Support to verify this, but I think they will simply confirm what I have already said:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836

 

Third, this is just a self-help forum staffed mostly by volunteers and we are neither able, nor permitted, to provide any repair estimates.
For that information, you would need to contact an HP Repair or Service Center.
If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

 

Fourth, even though you are eager to do this work yourself, since All-in-Ones are essentially laptops with upgright screens, they are very difficult to repair and easily damaged.  Even taking the case off can damage the PC. So even though it's going to be expensive to have HP do the repairs, to prevent further damage, that is what I strongly recommend.
Good Luck

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