My HP Pavilion Desktop - TP01-01 will not complete the "AMD Radeon discrete Graphics Driver" update.

[TwentyRod]

My HP Pavilion Desktop - TP01-01 will not complete the "AMD Radeon discrete Graphics Driver" update.  I even thought it may be a long DL/Update so I left my PC on overnight and most of the day but, it seems to be freezing before completing. and staying in that loop.  No update takes over 24+ hrs to complete (I'm not on dial-up). I even tried to get the update from the AMD website...that didn't work either and this has been an ongoing issue since I got this Desktop.  I have NEVER had such issues with a desktop or laptop before.  NOT EVER!

Can anyone help me with this issue?!

Rodney H.

[praveenbv]

Hi@TwentyRod, Welcome to HP Community

I have gone through your post and would like to help to fix the issue.

Try using the AMD Auto detect Tool

Link: https://www.amd.com/en/support

I suggest you download and run the HP Support Assistant from this Link

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day!