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‎05-09-2026 09:13 AM

HP Recommended

My mouse isn't showing up on my computer 

 

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1 REPLY 1

‎05-11-2026 04:15 AM

HP Recommended

Hi @Johnswife06 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand the concern regarding the mouse not appearing on your computer. Thank you for bringing this to our attention. To guide you with accurate HP‑recommended steps, it would help to know a little more about the situation.

 

Could you confirm whether this is an internal mouse (touchpad) or an external mouse connected via USB or wireless receiver? Additionally, have you already tried any troubleshooting actions on your side, such as checking connections or testing on another device?

 

Sharing the exact HP product details (model name or product number) along with the operating system in use will allow us to provide precise guidance tailored to your setup.

 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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