My new HP printer only scans to email or cloud. How can I get it to scan to computer (documents)?

[Hasty83]

My new HP printer only scans to email or cloud. How can I get it to scan to computer (documents)?

Any document scanned "to Cloud"  disappears without trace. It does not appear in Documents.

[Dragon-Fur]

@Hasty83 

Welcome to the HP Community --

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@Hasty83 wrote:

Product: HP Envy 6120e All-in-One Printer

Operating System: Microsoft Windows 11

My new HP printer only scans to email or cloud.

How can I get it to scan to computer (documents)?

Any document scanned "to Cloud"  disappears without trace.

It does not appear in Documents.

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What you can / should do depends on which application or software you are using.

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HP App / HP Smart - Application 

HP App / HP Smart application can be set to Scan content and then send it to a destination:

• Save to a local destination folder - For example, Documents for PDF scans or Pictures for photo / image scans
• Share the scanned content to Email
• Fax the scanned content to HP Mobile Fax
• HP Smart Shortcuts -- Print, Send to one or more recipients using Email, or Save scanned content to a supported Cloud account.  NOTE:  The "save to Cloud" option is more likely to create the results you expect when  you select a sub-folder (in the Cloud Account) as the destination.

Example - HP Smart home page / menu

HP_Smart_W_Menu_1

Example - HP Smart - Windows - Scan > Preset = Document > Optional Edits > Done and next options

HP_Smart_Win_Scan_Document_Save_14

Example - HP App / HP Smart - Shortcuts - Save to Cloud

HP_Smart_Shortcuts_Cloud_Save_PDF_9

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Printer Software - HP Scan / HP Universal Scan

If you have installed the full driver printer software, the driver includes HP Scan

This printer also supports installing the Standalone version of the software:  HP Universal Scan

HP Scan / HP Universal Scan can be directed to use different Destinations, including:

• Local folder in your account (generally Documents for PDFs and Pictures for photos / images
• "Email as PDF" or "Email as JPEG"
• Shared network destination / folder
• Cloud account that is linked to your computer and your Windows account -- for example, OneDrive

Example - HP Scan / HP Universal Scan - PDF - More > Destination

HP_Universal_Scan_PDF_More_Destination_1

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Printer - Embedded Web Server (EWS) - Webscan

Your printer, when connected to your network or Wi-Fi Direct, can use the Embedded Web Server (EWS) > Web Scan

Web Scan does not require additional applications or software to be installed on the computer.

Web Scan, once it is enabled (first use), scans your content according to it's type and options then lets you store the scanned content to your computer as you want it done.

 User Guide – HP Envy 6100e Series – HP Envy 6500e Series

Page 27

First Time Use Only – Alternate EWS - Enable Web Scan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Remote Scan > Item Web Scan = Switch ON

Use Web Scan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Scan > Web Scan

Set up Web Scan the way you want it - for example, set the Source to ADF

Click Start Scan to scan your document / image using Web Scan

After the scan is complete, Save the scan to your computer.

Example - EWS - Webscan / Web Scan 

EWS_9135_WebScan_3

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Envy 6120e All-in-One Printer  

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