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HP Recommended

today i turned on my pc qnd its working i can hear the fans but my monitor is black, also sometimes when i turn it on i makes 3 long beep and 3 short beep for 3 times. Pls help

3 REPLIES 3
HP Recommended

hi

check this

https://support.hp.com/ca-en/document/bph07107

 

ndicates potential graphics chip failure.
For integrated configuration:
  1. For integrated configuration, confirm if graphics is on processor or system board.
  2. For integrated where graphics is on the CPU, swap known good processor.
  3. For integrated configuration, replace system board and/or processor as appropriate. If the add-in card requires additional power, verify the cord is plugged in.
For non-integrated configuration:
  1. Reseat card if able.
  2. Test known good card if able.
  3. Replace affected component.
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

So the only thing i can do is to reseat the graphic card? Nothing else?

thank you

HP Recommended

so, we do not even know which computer we are talking about
According to the given link, the error code, if it matches, there is a probable problem with the video
so difficult to say more, test what is indicated

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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