• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 500-123w
Microsoft Windows 10 (64-bit)

I've got a HP Pavilion 500-123w that I'm working on. Does anyone know where I can find BIOS and Drivers for this machine? HP's website says it's retired, but won't take me to a driver page. Any info would be helpful, TIA

1 REPLY 1
HP Recommended

HP has retired support for the model series which means that they have removed all drivers and user guides from the support pages.

 

The latest BIOS update I could find for your PC is 8.17., which is HP Softpaq # sp64139.exe, for the HP Pavilion 500-1xx models with a system board SSID of 2ADA.

 

If you're not on that version and you can confirm that your PC has the same 2ADA SSID, I will try and find the file on the HP ftp site which should still have the actual files.

 

You'd have to search for other drivers on 3rd party driver sites.

 

The PC was not supported by HP for W10, so there were never any W10 drivers released for it.

 

If you need the W10 audio driver, below is the link to that one, which is normally the only driver you need for that motherboard on W10.

 

Tempo High-Definition Audio Driver (Original IDT)

 

6.10.6504.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.