• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-01-2023 03:29 AM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (241W3AV)

I am trying to install apps from a file but keep being stopped by Microsoft store and I can't figure out how to change my app recommendations.

Category:
1 person had the same question
1 REPLY 1

‎03-01-2023 07:01 AM

HP Recommended

Hi:

 

Is your Windows operating version Windows S Mode?

 

If so, you cannot install any apps other than those which are available from the Microsoft Store.

 

If you need to install apps from other sources, you will need to switch out of S-Mode.

 

See this link for more information...

 

Switching out of S mode in Windows - Microsoft Support

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.