-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- Network Adapter Driver missing

Create an account on the HP Community to personalize your profile and ask a question
01-15-2020 10:40 PM - edited 01-15-2020 10:55 PM
Internet is not working and states that I need to download the network adapter driver.
Do you know where I can download it? Thank you
PCI\VEN_8086&DEV_3B64&SUBSYS_304A103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780
PCI\VEN_8086&DEV_10EF&SUBSYS_304A103C
PCI\VEN_8086&DEV_10EF&CC_020000
PCI\VEN_8086&DEV_10EF&CC_0200
PCI\VEN_168C&DEV_0034&SUBSYS_E058105B
PCI\VEN_168C&DEV_0034&CC_028000
PCI\VEN_168C&DEV_0034&CC_0280
01-16-2020 04:15 AM
Hi
One of these?
https://support.hp.com/gb-en/product/hp-compaq-8100-elite-small-form-factor-pc/4098436
https://support.hp.com/gb-en/drivers/selfservice/hp-compaq-8100-elite-small-form-factor-pc/4098436
01-16-2020 08:01 AM - edited 01-16-2020 08:02 AM
Hi, @LindsayPHX
You need these drivers for the hardware ID's you posted...
PCI\VEN_8086&DEV_3B64&SUBSYS_304A103C&REV_06
This package contains the Intel Active Management Technology (AMT), including the Active Client Manager Host Embedded Controller Interface (HECI) device driver, and the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the supported desktop models and operating systems.
https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56816.exe
PCI\VEN_8086&DEV_10EF&SUBSYS_304A103C&REV_05
This package contains the Intel PRO/1000 Driver for the supported desktop models and operating systems.
https://ftp.hp.com/pub/softpaq/sp51501-52000/sp51783.exe
PCI\VEN_168C&DEV_0034&SUBSYS_E058105B&REV_01...This is not a HP device...
I have zipped up and attached the driver you need for the wifi adapter, below.
You will need to manually install the driver as follows...
Download and unzip the driver file I attached to its folder. Do not do anything with the files in the folder.
Go to the device manager. Click on the Network Controller device with the above hardware ID.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option and browse to the unzipped driver folder.
Make sure the Include Subfolders box is checked, and the driver should install.
Then restart the PC.