• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-13-2020 05:52 AM

HP Recommended
Product: Hp slimline desktop
Operating System: Microsoft Windows 10 (32-bit)

I am trying to purchase a new AC adaptor due to dog chewing the old one. I have ordered 2 and they are the wrong fit. How do I know the right one ?

1 REPLY 1

‎01-13-2020 11:19 AM

HP Recommended

@UB40 

Try using the following link to get the part number and then searching online for adapters with that same part number -- as sometimes the online sites substitute a different part with the same amperage and voltage ratings: http://partsurfer.hp.com/Search.aspx?SearchText=E0J90UA

 

Good Luck

 

 

 



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.