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- Newest HP Support Assist version 9.0 taskbar icon lost

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02-11-2019 11:51 PM
Just upgraded to this newest version from the previous via update check. I have since lost the HP support assist taskbar icon even though it is set to on in the software.
02-13-2019 01:14 PM
Welcome to the HP Support Community!
Right click on an empty area of the Taskbar, move the cursor over Toolbars and click 'HP Support Assistant' to place a tick against it.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
02-14-2019 05:59 AM
Out of sheer interest: where did you get HPSA v9.0 from?
The latest available here:
https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93097.exe
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93097.html
is VERSION: 8.7.50.3 REV: A PASS: 1.
02-19-2019 03:15 PM - edited 02-19-2019 09:52 PM
@krzemien wrote:Out of sheer interest: where did you get HPSA v9.0 from?
The latest available here:
https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93097.exe
https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93097.html
is VERSION: 8.7.50.3 REV: A PASS: 1.
As I explained earlier in my OP. I got the newer version through the internal software update check. About tab and check for latest version. I am including a picture of it. I advise not to download it if you want the HP taskbar icon to work again and properly. I rolled back to previous version and all is well again.