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- No Firmware Management in Hardware Diagnostics and No Bios U...

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09-22-2023 05:50 PM
I've looked at other posts for a solution, a lot of them were solved for the user, but it wasn't a solution for me. (Most being for laptops/notebooks).
I've already copied the BIOS image onto my USB and everything whilst following the official HP tutorial, but when I press F2 to get into my hardware diagnostic (Latest version), there is no "Firmware Management" option. In other posts, people have fixed it by either updating their hardware diagnostics to the latest version, which I already did. Or by pressing down their power button and holding Windows + B whilst the formatted USB inserted, but it didn't work for me. I only want to change my BIOS version via USB, so changing it with windows is not a solution to my problem.
If you're wondering, I want to downgrade my bios version, please don't ask why,
09-30-2023 04:39 AM
@vxralware
Welcome to the HP support community.
I understand that you are having BIOS issues, I am glad to assist you.
Perform a BIOS recovery to fix the issue.
Here are the steps:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
10-10-2023 02:18 PM
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee