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- OMEN Gaming Hub doesn't log in

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08-16-2024 12:28 PM
Hello! This problem has been going on for a while now.
Basically I can't login to my account on the OMEN Gaming Hub. I click on the login button, it redirects me to my browser (Mozilla Firefox), I click on "Login with Google" like I always do and it redirects me to the page where then the browser should send the info to the PC app.
Except that, when the app is loading, it doesn't complete the login process. And the webpage also gives me a connection error, despite the connection working just fine.
Also tried it with Google Chrome and the result didn't change.
08-16-2024 01:56 PM - edited 08-16-2024 01:58 PM
Possibly the link is not being handled correctly. Edge and Chrome use chromium and that no longer allows http to open at secure "https" sites.
Use firefox
or bring up edge or chome and go to setting and unblock the game hub site.
you might try clearing all cookies on chrome.
I do not have the game hub but i see the same problems with other tools.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
08-17-2024 08:22 AM - edited 08-17-2024 08:24 AM
Possibly you need to update the app from the Microsoft store as was done here
or maybe wait till the server gets rebooted.
How to update:
From window 10/'11 search bar enter WSRESET
and press return. The will get the latest set of app else you might download an old version
then get an update to the game hub
Let me know what happens. I do not have an omen system so I've never used their game hub. Only seen pictures of it.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it