OMEN Gaming Hub

[IGOR381]

hello👋 my OMEN Gaming Hub incorrectly shows the PC CPU load 50% omen Hub 3% shows how I can fix it?😭

[Gaya1239]

Hi @IGOR381,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're experiencing an issue with your OMEN Gaming Hub incorrectly displaying the CPU load for your Victus By HP 15L Gaming Desktop PC. Here are some steps you can try to troubleshoot and fix the problem:

Restart the OMEN Gaming Hub: Sometimes, simply restarting the OMEN Gaming Hub can resolve minor display issues.

Update OMEN Gaming Hub: Ensure that your OMEN Gaming Hub is up to date. Check for any available updates through the Microsoft Store or the HP Support Assistant.

Update Drivers: Make sure that your system's drivers, especially those related to the CPU, are up to date. You can do this through the Device Manager or the HP Support Assistant. Software and Drivers for Victus by HP 15L Gaming Desktop TG02-0066nl PC

Check Task Manager: Verify the CPU load through the Task Manager in Windows to see if it matches the OMEN Gaming Hub's readings. This can help determine if the issue lies with the OMEN Gaming Hub or the actual CPU load.

Reset OMEN Gaming Hub Settings: If none of the above steps work, you can try resetting the settings of the OMEN Gaming Hub to default. This might resolve any configuration issues causing the incorrect display of CPU load.

Refer to this document: Victus by HP 15L Gaming Desktop PC TG02-0000i

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[IGOR381]

I did all the omen PC drive updates and also reinstalled omen and it still shows the wrong CPU being used

[IGOR381]

[Gaya1239]

Hi @IGOR381 ,

Welcome to the HP Support Community

I understand you are facing an issue with your OMEN Gaming Hub. Not to worry I will help you to get a resolution to resolve the issue. 

I am sorry to hear that This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee!