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- Omen Control not working.

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12-07-2019 01:38 AM
I know there are several other people who asked this question but none of the solutions have worked for me.
Every time I try to open omen control in order to change the color of the tower's lights, a system error occurs and it says "syncom.dll missing"
I've tried just about every other thing I could think of; drivers, resetting the computer, reinstalling. Doesn't work still.
If I could get some help with this problem, that would be great because it seems that this is a common issue that other people could benefit from as well.
12-10-2019 08:32 AM - edited 12-10-2019 08:37 AM
@M3trics Welcome to HP Community!
I understand that you are getting syncom.dll missing message while launching the omen control.
I would suggest you install direct X and check.
Please click the below link to download the direct X.
https://www.microsoft.com/en-us/download/details.aspx?id=35
Note: The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions
Please click to download the soft pack of the omen control.
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
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12-11-2019 03:12 PM
Thank you for the update.
In that case, you have to perform the recovery.
Performing the recovery you will lose the personal data and installed applications.
Please refer to the below link to perform the system recovery.
https://support.hp.com/in-en/document/c04758961
Have a nice day!!