cancel
Showing results for 
Search instead for 
Did you mean: 
M3trics
New member
2 1 0 0
Message 1 of 4
256
Flag Post

Omen Control not working.

HP Recommended
Omen HP 870-224
Microsoft Windows 10 (64-bit)

I know there are several other people who asked this question but none of the solutions have worked for me.

 

Every time I try to open omen control in order to change the color of the tower's lights, a system error occurs and it says "syncom.dll missing"

 

I've tried just about every other thing I could think of; drivers, resetting the computer, reinstalling. Doesn't work still.

 

If I could get some help with this problem, that would be great because it seems that this is a common issue that other people could benefit from as well.

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 4
Flag Post
HP Recommended

@M3trics Welcome to HP Community!

 

I understand that you are getting syncom.dll missing message while launching the omen control.

 

I would suggest you install direct X and check.

 

Please click the below link to download the direct X.

 

https://www.microsoft.com/en-us/download/details.aspx?id=35

 

Note: The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

 

Please click to download the soft pack of the omen control.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
M3trics
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Unfortunately, our good friend syncom.dll is still missing and the same error message shows up.

 

I made sure to try uninstalling omen control and trying again to see if it changed anything and it didn't

0 Kudos
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 4 of 4
Flag Post
HP Recommended

@M3trics

 

Thank you for the update.

 

In that case, you have to perform the recovery.

 

Performing the recovery you will lose the personal data and installed applications.

 

Please refer to the below link to perform the system recovery.

 

https://support.hp.com/in-en/document/c04758961

 

Have a nice day!!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation