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‎05-26-2023 06:24 PM

HP Recommended
Product: OMEN by HP Desktop PC - 870-224
Operating System: Microsoft Windows 10 (32-bit)

Does anyone know how I might be able to play Blu-Ray discs on my device? I know it can play them, as I did just that a few years ago, but I cannot for the life of me remember how I did it. I've tried both of my media players (Windows Media Player and CyberLink Power Media Player 14) along with every tutorial I can find that doesn't involve downloading a potential virus... but nothing is working. Am I missing something? Could it be an issue with my actual disc drive? Any help is greatly appreciated.

Category:
1 REPLY 1

‎05-29-2023 02:48 PM

HP Recommended

Hi @GH0STY,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing DVD player issues with your OMEN By HP Desktop PC - 870-224.

 

I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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