• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 11

my omen gaming hub network booster says "the required HP services cannot be found. to resolve this please click the update button below." I have tried to "update" this multiple time and it fails to work. It just keeps "Downloading" forever and never goes up. I really appreciate of someone could please help. thank you

1 REPLY 1
HP Recommended

We have seen this fixed on some systems by updating HP & Intel drivers. Can you please run a "Windows Update", making sure to select anything under "Advanced>Optional Updates". You may have to check for updates and reboot multiple times before all drivers are updated.

 

If that doesn't resolved the problem, please try to download and install https://ftp.hp.com/pub/softpaq/sp143501-144000/sp143720.exe. It will make your system reboot after the install, so please save all files before starting.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.