Overclocking ram on HP motherboard

[themrmunchie]

I recently bought new ram for my HP Victus 15 L desktop because it only came  with 8GB. When I put the ram sticks in the computer it booted up just fine, but when I checked task manager it said the speed of the ram was only 2400MT/s (the ram is supposed to be 3200). When I went into my BIOS Setup Utility to overclock the ram, there were no advanced settings. I looked into it and apparently HP locks the advanced settings on some of their motherboards to prevent damage. Is there a way to unlock the advanced settings or another way to overclock the ram.

[BeemerBiker]

If you have two sticks of ram then you are in dual channel mode and the effective speed is two times 2400 or 4800 since the CPU accesses both memory at the same instant.

It is normal for the speed to drop when one memory stick is replaced by two.  Typically 2600 to 2133, and not 3200 to 2400.

There may be other problems. 

Bring up the window CMD prompt and enter the first line to see what memory you have. The second line may give the maximum memory possible based on the chipset. The number of memory sockets limit what can be added.

wmic memorychip get devicelocator, capacity, speed, MemoryType, formfactor, partnumber, manufacturer

wmic memphysical get maxcapacityEx, MemoryDevices

Should look something like the following. To purchase identical memory search for the part number shown and look for the letters 'HP' on any label attached to the memory stick.

The above values are in bytes. Divide by 1024 twice to get megabytes.
8589934592/(1024*1024) = 8192mb or 8gb

The output of maxcapacityEx is kbytes, not bytes.

Note that some older systems do not recognize maxcapacityEx even when running latest Windows.

Let me know what you find out.

[themrmunchie]

I entered the text lines you gave me into cmd prompt and this is what I got:

I divided the maxCapacityExe like you said: 134217728/(1024*1024) and I get 128 which definitely seems off considering that would be 0.125gb. 

[BeemerBiker]

There is a problem:  The manufacturer is not listed and that part number is meaningless.  I do not think the problem is the wmic application.  I think the problem is the memory but I could be mistaken, maybe.

I suspect your memory does not have the serial presence detect (SPD) to allow the bios to set the proper memory speed.  

You are lucky it runs at 2400 instead of 2133 or even less.

Did any of these 8gb sticks of memory come originally with your Omen?

I guessed that your product ID is 575J1AAR

VICTUS BY HP 15L GAMING DESKTOP TG02-0020 PC

(I just picked the first one here when looking up VICTUS 15L at HP's PartSurfer)

L98133-002

MEM, UDIMM 8GB DDR4-3200 1.2v NECC

The parts list for 575J1AA is a Samsung stick using NECC memory chips such as this one

https://www.ebay.com/itm/405338138120

Use your serial number to get a better parts list here

https://partsurfer.hp.com/

Lookup the memory that is supposed to be supplied with your system and see if it matches what you got.

If your memory does not have an HP label I suspect it will not be recognized and cannot run at 3200

Note that running at 2400 in dual channel mode the effective speed is 4800

Here is a note that you will find on every Intel CPU specification

Note the "may be lower"

It is likely that even if you get HP blessed memory with an HP label it may run slower than  3200 since it is in dual channel mode.

I do not know if the above apply to AMD processors.

[themrmunchie]

My product ID is 59A32AV. The ram I got did not come with the computer. Its these TEAMGROUP T-Force Vulcan Z DDR4 16GB Kit (2x8GB) 3200MHz sticks I got off amazon. When I checked the motherboard model, it said it was a HP 89D8 motherboard. I looked at the memory upgrade info and it seems like the ram I got should work just fine.