PC locked in a boot loop.

[sugarcoatkomodo]

[VikramTheGreat]

Hi @sugarcoatkomodo,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I can see from the image that your HP PC is stuck in HP Recovery Manager with the message:

“Recovery incomplete. The system could not be restored to the factory image.”

This usually happens when:

• The recovery partition is corrupted or missing.
• Windows update or disk errors interrupted the recovery process.
• There’s a hardware issue with the storage drive.

Steps to Fix HP Boot Loop with Recovery Error

1. Hard Reset

• Power off the PC completely.
• Disconnect all peripherals (USB drives, printers, etc.).
• Press and hold the power button for 15 seconds.
• Restart and check if it boots.

2. Run HP Diagnostics

• Turn on the PC and immediately press Esc, then F2 for System Diagnostics.
• Run Hard Drive Test and Memory Test.
• If the drive fails, it needs replacement.

3. Try Windows Recovery Options

• Restart and press F11 for System Recovery.
• If F11 doesn’t work, use a Windows 11 installation USB: 
  • Boot from USB → Repair your computer → Troubleshoot → Startup Repair.

4. Reinstall Windows

If the recovery partition is damaged:

• Download HP Cloud Recovery Tool on another PC: 👉 HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
• Create a recovery USB and reinstall Windows.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat