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Muneeb_Ahmad
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PCI Port Driver & PCI Serial Port Controller Driver

HP Recommended
HP DC7800 Covertible Minitower PC
Microsoft Windows 7 (64-bit)

Hello!

 

I was running previously a windows 10 64bit. Don't know why but my USB port stopped working. Looking into the device manager I found that PCi port and PCI Serial Port Controller had a yellow indication mark on it.

 

I reinstalled windows to windows 7 64bit so that the lost drivers must be self installed but nothing happened. While trying to update PCI Port driver I accidently uninstalled it.

 

Please help how can I reinstall that and fix both issues. I really need help because I have very much use for usb ports for transferring media in mobile phones. USB is working but no mobile is connecting. It charges but is not displayed in File Explorer.

 

Help! Anyone?

 

System Specs:

 

Hp Dc7800 Convertible Minitower PC

Core 2 Dou E8400 3.00GHz

RAM 8GB DDR2

Intel Chipset Q35

Nvidia GT630

Regards,
Muneeb Ahmad.
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iomare
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Message 2 of 4
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Hi Muneeb Ahmad,

 

Try installing the chipset drivers for your system and see if it helps:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-compaq-dc7800-convertible-minitower-pc...

 

Hope it helps,

David

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Muneeb_Ahmad
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Thanks David. Let's see if it works.

Anyways thanks for help.
Regards,
Muneeb Ahmad.
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Paul_Tikkanen
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Message 4 of 4
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Hi, @Muneeb_Ahmad

 

For the PCI serial port, you need this driver...manually install the driver if the auto install method doesn't work.

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46134.exe

 

 

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