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‎05-07-2020 10:02 AM

HP Recommended
Product: HP Compaq dc7800 convertible
Operating System: Microsoft Windows 10 (64-bit)

PCI Serial Port driver could not find

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2020 10:15 AM

HP Recommended

Hi:

 

You need this driver for the PCI serial port...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46134.exe

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4 REPLIES 4

‎05-07-2020 10:15 AM

HP Recommended

Hi:

 

You need this driver for the PCI serial port...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46134.exe

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‎05-07-2020 10:18 AM - edited ‎05-07-2020 10:19 AM

HP Recommended

Hi

Whoops.

 

 

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‎05-08-2020 06:25 AM

HP Recommended

Hi Paul,

 

Thanks.  It solved my issue with PCI Serial Port and the other file that you uploaded regarding PCI Simple Communication Controller.  However, I encountered a new problem with my PC such as monitor going to sleep

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‎05-08-2020 07:03 AM

HP Recommended

You're very welcome.

 

Unfortunately, I don't know what you can do about that issue.

 

I have a dc7800 CMT running W10 Pro for years and it has no problems.

 

I did install an AMD Radeon HD 6570 graphics card in mine when it was running on W7.

 

If you are running on the onboard Intel graphics, that might be a problem, but I couldn't say for sure.

 

You could also try installing the latest W8 chipset driver for your PC and see if that helps any...

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58865.exe

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