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HP Recommended
HP Pro 6200 Small Form Factor

I have installed Windows 10 64-bit. My pci serial port stopped working (\VEN_8086&DEV_1E3D&SUBSYS_339A103C&REV_04\3&11583659&0&B3 ) as well as my PCI simple communications device (\VEN_8086&DEV_1E3A&SUBSYS_339A103C&REV_04\3&11583659&0&B0) , and their drivers are unavailable for this version of windows on the HP website. 
I located a thread from 2016 on this forum with the same issue, but the link Paul Tikkanen provided is no longer available to access. 
Appreciated if the above mentioned expert could be of help, or anyone with access to the correct drivers as windows update can not locate the appropriated ones. 

Best regards. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I don't think you have a HP 6200 Pro desktop PC.

 

The hardware ID's you posted are from the newer model HP 6300 Pro, and you need this driver for those devices:

 

Intel(R) AMT LMS_SOL for AMT 8.xx

 

https://ftp.hp.com/pub/softpaq/sp67001-67500/sp67118.exe 

 

 

 

View solution in original post

4 REPLIES 4
HP Recommended

* Windows 10 Education

HP Recommended

Hi:

 

I don't think you have a HP 6200 Pro desktop PC.

 

The hardware ID's you posted are from the newer model HP 6300 Pro, and you need this driver for those devices:

 

Intel(R) AMT LMS_SOL for AMT 8.xx

 

https://ftp.hp.com/pub/softpaq/sp67001-67500/sp67118.exe 

 

 

 

HP Recommended

You are correct about the model, my mistake, it is indeed  the HP 6200 Pro desktop PC.
The drivers are the correct ones and my issue is solved. Thank you kindly for your help, I wish you a wonderful weekend good sir.
Best regards

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

 

You enjoy the rest of your weekend too.

 

Cheers,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.