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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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HP Recommended
HP Recommended
How did this happen?
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Beep codes and reset instructions
Click here for AIO or desktop codes
Do the hard reset even if there are not blinking lights or beeps
Try reseating the memory sticks:
You need to remove all the memory chips and clean the motherboard as best you can with an air duster. You should take some caution to avoid static discharge when removing the memory sticks.
On a desktop system, unplug computer. If the power cord has a transformer (wall wart) unplug from the computer. Press the power button 2-3 times to discharge residual electricity |
Put back in and try the hard reset again
Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center
Let me know what you find out.
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