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After updating to Windows 11, I was able to make the Palm Desktop work on my computer.  However, after researching, I cannot make the HotSync work with my computer.  I have tried numerous suggested solutions.  However, none of them have worked.

 

Any solution to making the HotSync work with my computer Palm Desktop would be sincerely appreciated.

 

Thanks in advance.

3 REPLIES 3
HP Recommended

Hi @magicman265,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Label says Palm Tungsten E2

Bar Code: PN20UBL8M1CK

 

This is all the information on the label.

HP Recommended

Hi @magicman265,

 

Welcome to HP Support Community!  

 

Thank you for the details. The Palm Tungsten E2 is not an HP product, and Palm Desktop / HotSync functionality falls outside the scope of HP product support.

 

We’re only able to assist with issues related to HP hardware or HP software. To continue helping you, please share the HP product model you are using (for example, the HP PC, laptop, or tablet running Windows 11).

 

Once we have the HP product information, we can check for any compatibility, driver, or system-related guidance on the HP side.

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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