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HP Recommended
Simple communication controller
Microsoft Windows 10 (64-bit)

Need help finding 8086 & dev 2e14 & subsys 3646 103c& rev03 for hp8000 elite small form factor win 10 pro . Microsoft No, Hp Support No, PCI serial port and pci simple communication controller has yellow exclamation mark as well as under unknown device.they both hold code 28.intel is confusing nothing in comparability.

Plse help everything else all good only 2 issues .bought refurbished came win 7 upgraded to win pro 10. Neither drives were there prior.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers for the PCI serial port and pci simple communications controller:

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

 

This package contains the Intel Active Client Manager Host Embedded Controller Interface (HECI) device driver for the supported desktop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45411.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need these drivers for the PCI serial port and pci simple communications controller:

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

 

This package contains the Intel Active Client Manager Host Embedded Controller Interface (HECI) device driver for the supported desktop models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45411.exe

HP Recommended

thank you so much Paul T. The drivers are now installed properly and my refurbished computer is back on track.Your expertise is greatly welcome, It makes and creates a level of confidence when their is a community for Us/Me whom is learning as I type to become more informative of my computer and it fundamentals. This is just an opening for future issues that will arise for me. Again, Thanks for the Solution.

HP Recommended

You're very welcome.

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