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HP Recommended
HP OfficeJet 9012e All-in-One Printer

HP needs to catch up on the model numbers to they new printer scanners the produce

1 REPLY 1
HP Recommended

@ACaputo10 

 

Welcome to the HP Community --

 

I might not understand what you are asking.

 

If your comment refers to the full driver printer software -- or the way the printer is listed in HP Smart app after having been added, the following is relevant:

 

The HP OfficeJet Pro 9010e models all use the same printer software.

 

That means the 9010e uses the same printer software as does the 9012e.

 

Depending on the application or program and the environment (Operating System), the printer might be listed as the model series, the individual printer model, or even an alias.

 

Example - Windows > Settings > Bluetooth & devices > Printers & scanners 

Printer / Device / Queue list

Settings_Bluetooth-Devices_Printers_and_Scanners_Printer_2Settings_Bluetooth-Devices_Printers_and_Scanners_Printer_2

 

 

HP Smart will allow you to add your individual model to the app and then lists the printer under its model series name.

 

Example - HP Smart - Windows - Menu - Printer added = HP OfficeJet Pro 9135e (9130e series)

The orange banner denotes an HP+ enabled printer

HP_Smart_W_Menu_1HP_Smart_W_Menu_1

 

======================================

Message Content References

 

 User Guide – HP OfficeJet Pro 9010e Series

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.