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09-21-2016 10:37 AM
Accepted Solutions
09-21-2016 10:51 AM
Please refer the following weblink that has steps to remove the BIOS password:
You have to look at the clear CMOS diagram and the clear password diagram together, as it were.
The left side (pins 2, 4, & 6) is the CMOS side, and you leave that jumper alone (leave it on pins 4 & 6).
You want to move the jumper pictured on the right side of the diagram to clear the password.
You remove it from pins 5 & 3, and place it on pins 1 & 3.
Regards,
Vidya
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09-21-2016 10:49 AM - last edited on 04-25-2017 03:04 PM by Omar-E
Hello MHei,
Try the steps from this document, if the problem is not resolved you can contact HP support.
https://support.hp.com/us-en/document/c05336115 (Link Updated 4/25/2017)
Regards,
09-21-2016 10:51 AM
Please refer the following weblink that has steps to remove the BIOS password:
You have to look at the clear CMOS diagram and the clear password diagram together, as it were.
The left side (pins 2, 4, & 6) is the CMOS side, and you leave that jumper alone (leave it on pins 4 & 6).
You want to move the jumper pictured on the right side of the diagram to clear the password.
You remove it from pins 5 & 3, and place it on pins 1 & 3.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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