Problems with email links

[ThatFLgirl]

Desktop Operating Systems and Recovery 

I am having a problem with clicking on links in emails. I click and it won't connect, the tab comes up, but it spins and spins and finally times out "THIS SITE CANNOT BE REACHED" .  I have had the worst problem with Indeed.  I cannot even access Indeed without a black screen coming up saying "additional verification required" but doesn't give me anywhere to add verification. Something is wrong with my PC as this never happened in the past.  Please help!!

[Kuroi_Kenshi]

Hi @ThatFLgirl,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!  

We're thrilled to have the opportunity to assist you and provide a solution.

Have you tried opening the link in another browser like Chrome, Edge, or Firefox? If it works, your default browser might be the issue. Try clearing the cache and cookies in your browser settings, then restart it and click the link again. Make sure your internet connection is working by opening other websites. 

Sometimes, restarting your router or modem can help.

Browser extensions like ad blockers or privacy tools might block links, so try disabling them. If nothing else works, reset your browser settings to default.

Also, temporarily disabling your antivirus or firewall settings can help, as they sometimes block email links.

Let me know how it goes.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,