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‎10-09-2021 05:45 AM

HP Recommended
Product: Hp 8300 sff
Operating System: Microsoft Windows XP

IMG_6689 (1).jpg

Hi would appreciate any help to resolve this issue. Have intalled all the drivers in the support section but this persists.

Category:
6 REPLIES 6

‎10-09-2021 07:04 AM

HP Recommended

Hi:

 

What does the driver tab indicate?

 

Did you install service pack 3 yet?

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‎10-09-2021 09:41 AM

HP Recommended

IMG_6691.jpgIMG_6690.jpg

service pack 3 has been installed. 

Rgds

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‎10-09-2021 10:56 AM

HP Recommended

Hi:

 

I'm not sure why the problem is happening.

 

The only suggestion I can offer would be to try this file version of the Intel chipset driver.

 

https://ftp.hp.com/pub/softpaq/sp59001-59500/sp59259.exe

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‎10-09-2021 09:44 PM

HP Recommended

Thank you very much for your help. I will try it out.

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‎10-10-2021 03:20 AM

HP Recommended

Hi Paul. Unfortunately it didn't work. Any other options I can try? Thanks

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‎10-10-2021 06:28 AM

HP Recommended

You're very welcome.

 

Unfortunately, I don't have any other suggestions for you to try.

 

Is the PC named in the device manager (Under the Computer device manager category) as an ACPI Multiprocessor PC?

 

The only thing I can guess is that somehow XP did not configure the computer correctly during the installation process.

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