Product Manual - HP can't find it...

[Dwit]

I am trying to upgrade my SSD drive and am looking for the owner's manual.  Searching for it here on HP Support provides no results using Model#, Serial #, or Product #.

Product Name: OMEN by HP Obelisk Desktop 875-1xxx
Product number: 3UQ93AA#ABA
I also have tried the full Model # which is 875-1055xt
I mainly need to know that I am buying the right replacement SSD Drive, IF there is a way to add a 2nd SSD Drive, and what type of RAM to buy because I tried upgrading that and got errors after installing the two new RAM sticks.
With out the Owners manual this information is very hard (for me) to find)

[Sneha_01]

HI @Dwit,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To find the owner's manual and detailed specifications for your OMEN by HP Obelisk Desktop 875-1055xt, follow these steps:

1. HP Support Website: Go to the official HP Support website.
2. Search by Product Name: Enter "OMEN by HP Obelisk Desktop 875-1055xt" in the search bar.
3. Documentation: Look for the "Manuals" or "Documentation" section in the search results.

Here are some general details that might help with your upgrade:

SSD Upgrade

Your OMEN by HP Obelisk Desktop 875-1055xt should support both SATA and NVMe M.2 SSDs. Here's what you need to know:

• Primary SSD Slot: Likely supports an NVMe M.2 SSD (2280 form factor).
• Additional SSD Slot: If there is a second M.2 slot, it might support an additional NVMe or SATA M.2 SSD. You may also have space for a 2.5" SATA SSD if there are available drive bays.

RAM Upgrade

For RAM, you need to ensure compatibility with your system:

• Type: DDR4
• Speed: Check your existing RAM for speed (e.g., 2666 MHz, 2933 MHz, or 3200 MHz). The new RAM should match or be compatible with this speed.
• Capacity: Your motherboard should support a maximum capacity of RAM, typically up to 64GB or 128GB. Check the specific limits for your model.
• Compatibility: It's best to buy RAM from the same manufacturer and with the same specifications as the existing RAM.

Steps to Check the Hardware Configuration

1. Motherboard Specifications: Identify the model of your motherboard. This information can be found in the BIOS or by using system information tools like CPU-Z.
2. Slots Available: Physically inspect your desktop to see the available slots for M.2 SSDs and RAM slots.
3. Existing Hardware: Check the specifications of your current RAM and SSD.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Dwit]

Hi Rachel571

Thank you for trying to help.  This is what I have been doing and I did it again following your instructions.
Here is what I get:
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Your search for OMEN by HP Obelisk Desktop 875-1055xt has returned no result
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[Sneha_01]

Hi @Dwit 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support