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‎08-22-2023 09:01 PM

HP Recommended
Operating System: Microsoft Windows 11

I recently upgraded my system and when I tried to use Quick drop I got the " This system does not meet the minimum requirements to install this software.

 

Here is my system...

Processor Intel(R) Core(TM) i7-10710U CPU @ 1.10GHz 1.60 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Device ID CC457061-4D5B-4F2E-A78A-538DD5FEE4CE
Product ID 00331-20091-40431-AA135
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 21H2
Installed on ‎7/‎7/‎2023
OS build 22000.2295
Experience Windows Feature Experience Pack 1000.22001.1000.0

 

This is a new desktop system.  I recently had Quickdrop installed an older dell windows 10 home ed. machine and a HP Envy 360 laptop with windows 11 home.  It work with no issue on those machines. Is there a compatibility issue between QuickDrop and the Pro edition? Anysuggestions on how to correct this issue.

Category:
1 REPLY 1

‎08-22-2023 10:33 PM - edited ‎08-22-2023 10:44 PM

HP Recommended

@TriathlonUSA 

 

My machine run Windows 11 22H2 and no problem. I installed it 2 mins ago:

 

             QuickDrop.png

 

What is your Desktop ?  Does it meet the following requirements ?

 

            https://www.hp.com/us-en/shop/tech-takes/hp-quickdrop-guide

 

Updated:

@TriathlonUSA wrote:

This is a new desktop system.  I recently had Quickdrop installed an older dell windows 10 home ed.

Please don't lie to me, are you sure you can install on a Dell machine ? I can install on my Dell machine BUT it won't run because it is NOT an HP machine as mentioned on the link above.

 

Regards.

BH
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