• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hello all! Recently purchased and set up a 40L Omen Desktop with RGB lighting installed. The lighting works, however it randomly turned off and I am unsure as to how to turn it back on. Have gone to the gaming hub and attempted fixes there and they have not turned back on. The wiring is plugged in properly, no loose wires, connections, etc. Did I turn on some kind of low power mode? Or did the lights turn off to route power somewhere else? I just want to turn them back on so I can customize the colors. If anyone could help that would be awesome! Thank you!

1 REPLY 1
HP Recommended

@razorpuncakes did you find a solution to this? I was using my 45L today ~1mo old and all of the internal RGB turned off while launching the Xbox app. I've tried restarting the computer and the lighting software shows the lighting on but everything but the ram is off. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.