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‎05-10-2020 01:16 PM

HP Recommended

I have bought 2 desktops with same problem, took first one back after filing dispute, got case #,. sent proof of purchase and never heard anything back, so I returned for full refund while I could. Bought 2nd one 5/8/20 and hp says I only have 9 more months on warranty sent another dispute form, got another case #, I have 30 days from time of purchase to return. If I don,t hear from them in 3 weeks I will return this one too. And HP did have a lawsuit filed on them for this same thing awhile back, not sure of the outcome.

1 REPLY 1

‎05-30-2020 07:43 AM

HP Recommended

@8tt 


Sorry, but this is just self-help Community staffed mostly by volunteers and we are not authorized to deal with warranty, service or equipment replacement issues. 


For these issues, you will need to contact HP Customer Support directly yourself.



I am a volunteer and I do not work for, nor represent, HP
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