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HP Recommended

the newest update for hp victus 15L is too old and i cant play warzone,or cs2 faceit becose of it pls help me its been a long time i cant play games properly.

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HP Recommended

@iziev,

 

Welcome to our HP Community forum!

 

The issue you are running into is a known AMD fTPM firmware attestation bug that prevents modern anti-cheat systems (like Call of Duty's Ricochet and FACEIT) from validating your system.
 
Because the firmware reports an outdated chip version, the game blocks access for security reasons.
 
Unfortunately, HP has officially stated that the Victus 15L TG02-0xxx platform will not receive a BIOS update to patch this specific AMD TPM version issue.
 
Since an official software fix from HP is not forthcoming, here are the only known workarounds to get you back into gaming:
 
  • Use a Cloud Gaming Service: You can bypass local hardware anti-cheat blocks entirely by playing Call of Duty: Warzone through cloud services like GeForce NOW. The anti-cheat runs on their enterprise servers, allowing you to play instantly regardless of your local motherboard's BIOS version.
  • Bypass FACEIT via standard matchmaking: For CS2, the restriction is specifically tied to the third-party FACEIT client. You can still play standard Valve Premier or competitive matchmaking directly through Steam without encountering the attestation block.

 

Kind Regards,

 

NonSequitur777


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