marennorge Tutor
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Recovery Manager Hangs

I need to do a full system recovery on my V6310US laptop running Vista Home.  I have the HP recovery disk.  When it gets to the second screen (reformatting Windows and reinstalling original content) of Recovery Manager, the program hangs at Progress: 15%.  Is this normal? If not, what's going on?  Any suggestions?
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Provost Provost
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Why not try doing it from the recovery partition on your hard disk(unless you have deleted it).

Here is the web page that explains how it is done. The HP web page has a lot of information about the Recovery Manager.

You can access recovery manager on the recovery partition by repeatedly pressing the F11 key during startup. Itt is less hassle and faster than using recovery DVDs.

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marennorge Tutor
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I am using the HP recovery disk because my hard drive crashed and had to be replaced.

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Provost Provost
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Yow! Is the HDD you replaced it with the same size or smaller or an HP replacement?
You can say thanks for my help by clicking on the Thumbs up .
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marennorge Tutor
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The original HD was a Toshiba 100GB 5400RPM SATA.  I replaced it with a Western Digital 320GB 5400RPM SATA, which is listed as a compatible replacement.  The new HD passed the diagnostics in the set-up utility.  We also re-seated both the  HD and the memory.
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marennorge Tutor
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I tried one more time, and suddenly it stopped hanging and churned through the recover process and re-installed all the original programs.  Now,  I have anotherr problem but I will start a new thread for it if I don't find any answers in these forums.
Dean
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