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Tutor
Posts: 5
Member Since: ‎01-22-2009
Message 1 of 7 (5,332 Views)
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Recovery Manager Hangs

I need to do a full system recovery on my V6310US laptop running Vista Home.  I have the HP recovery disk.  When it gets to the second screen (reformatting Windows and reinstalling original content) of Recovery Manager, the program hangs at Progress: 15%.  Is this normal? If not, what's going on?  Any suggestions?
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Re: Recovery Manager Hangs

I tried one more time, and suddenly it stopped hanging and churned through the recover process and re-installed all the original programs.  Now,  I have anotherr problem but I will start a new thread for it if I don't find any answers in these forums.
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Provost
Posts: 44,274
Member Since: ‎01-07-2009
Message 2 of 7 (5,333 Views)

Re: Recovery Manager Hangs

[ Edited ]

Why not try doing it from the recovery partition on your hard disk(unless you have deleted it).

Here is the web page that explains how it is done. The HP web page has a lot of information about the Recovery Manager.

You can access recovery manager on the recovery partition by repeatedly pressing the F11 key during startup. Itt is less hassle and faster than using recovery DVDs.

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Tutor
Posts: 5
Member Since: ‎01-22-2009
Message 3 of 7 (5,311 Views)

Re: Recovery Manager Hangs

I am using the HP recovery disk because my hard drive crashed and had to be replaced.

Provost
Posts: 44,274
Member Since: ‎01-07-2009
Message 4 of 7 (5,309 Views)

Re: Recovery Manager Hangs

Yow! Is the HDD you replaced it with the same size or smaller or an HP replacement?
If you find that my posts help you, you can say thanks by clicking on the Thumbs up + in the purple box next to the Reply button .

If your problem is solved or your question answered by a particular post, please click the Accepted Solution button in that post.

I am not an HP Employee, I am a volunteer posting here on my own time
Tutor
Posts: 5
Member Since: ‎01-22-2009
Message 5 of 7 (5,286 Views)

Re: Recovery Manager Hangs

The original HD was a Toshiba 100GB 5400RPM SATA.  I replaced it with a Western Digital 320GB 5400RPM SATA, which is listed as a compatible replacement.  The new HD passed the diagnostics in the set-up utility.  We also re-seated both the  HD and the memory.
Tutor
Posts: 5
Member Since: ‎01-22-2009
Message 6 of 7 (5,316 Views)

Re: Recovery Manager Hangs

I tried one more time, and suddenly it stopped hanging and churned through the recover process and re-installed all the original programs.  Now,  I have anotherr problem but I will start a new thread for it if I don't find any answers in these forums.
Dean
Posts: 12,391
Member Since: ‎01-11-2010
Message 7 of 7 (795 Views)

Re: Recovery Manager Hangs

[ Edited ]
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