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anurodh225
Level 1
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Message 1 of 2
206
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Recovery media

HP Recommended
Pavilion desktop tp01-0118in
Microsoft Windows 10 (64-bit)

Does any one have recovery media for product number 7XE02AA#ACJ? I really need it. Can someone share a link to download it

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Your PC should be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

You will need a 32 GB USB flash drive for this and if your PC is not working, you will need access to another Windows PC running Windows 7 64 bit or newer.

 

Here is a link for how to use the HP cloud recovery tool...

 

https://support.hp.com/us-en/document/c06162205

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