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- Reminders to down load old printer drivers

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05-03-2022 04:14 AM
I keep getting notifications in Hp Support Assistant to download old printer drivers for a printer i replaced and deleted from my account. I`m unable to delete these notifications from HP but i only get them on one of my hp computers. The only i can get rid of these notifications is to delete HP Support Assistant but they still reappear at a later date for the same old printer. Can any help?
05-03-2022 09:34 AM
Seems odd.
Ideas...
If you have not done so,
(Re)Check and Remove any unwanted printers you find in Devices and Printers.
For example,
Check Control Panel > icon view > Devices and Printers
If you see the unwanted printer, Right-Click on it and Uninstall / Remove device
If any device is removed, Restart the computer and sign in
What else / Next
If you have not done so,
Check / Remove the Device from HPSA and from your HP Account Dashboard
Open the main HP Account website,
HP Account - Login / Dashboard
Click and sign into your HP Account
Tab My HP Account > My HP Dashboard
Tab / Section My Devices
Device(s) listed in rows
Click the X in Blue Circle in the last column of the device information
Example - Dashboard
HP_Account_Dashboard_4
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