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HP Recommended
HP Pavilion Desktop PC TP01-2000a (2Z6C9AV)
Microsoft Windows 11

How do I permanently remove/stop the HP Recommends pop up ads from my computer?

1 REPLY 1
HP Recommended

@bcspecht, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Pop-Up Ads from HP Pavilion! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Pop-up ads can be annoying, but you can use various methods to block or remove them. Here are some steps you can take to minimize or eliminate pop-up ads on your HP Pavilion:

Use Built-in Pop-Up Blockers

Most web browsers have a built-in pop-up blocker that you can activate. Here’s how you can enable them in:

Microsoft Edge:

  1. Click the More actions icon in the upper-right corner, and then select Settings.
  2. Select Cookies and site permissions, and then click Pop-ups and redirects.
  3. Slide Block (recommended) to On.

Google Chrome and Firefox: You can use extensions or add-ons like Adblock Plus to block pop-ups.

Remove Adware and Spyware

You might have software, such as adware or spyware, that is causing pop-ups. Use professionally developed removal software to scan and eliminate these unwanted programs.

 

Disable Pop-Ups Using HP Settings

If the pop-up ads are related to HP software (such as HP Recommends), consider checking if these can be managed from within the HP specific software settings.

Regular Maintenance

Perform regular maintenance by running antivirus and anti-spyware software to detect and remove potential threats.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.