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HP Desktop
Microsoft Windows 11

I recently bought my elderly mother a new HP desktop computer.  I am trying to clean it up, to keep it as simple as possible.  There are certain items in the "All Apps" list that I cannot remove.  Two such examples are Adobe Offers and Amazon.com.  When I right click to uninstall the app, it takes me to the add/remove programs in the control panel, but the programs/apps are not there.  Is there a way to get rid of these?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello
Are the programs properly installed?
I don't know how to explain, but sometimes these are just shortcuts, you have to install them
Otherwise, right click, you should have "application settings"
scroll down to "uninstall", the option may also be grayed out, impossible to uninstall, you will have to find special software.
Be careful though, some programs may be necessary for certain functions

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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4 REPLIES 4
HP Recommended

Hello
Are the programs properly installed?
I don't know how to explain, but sometimes these are just shortcuts, you have to install them
Otherwise, right click, you should have "application settings"
scroll down to "uninstall", the option may also be grayed out, impossible to uninstall, you will have to find special software.
Be careful though, some programs may be necessary for certain functions

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

@dshan1061 

My advice -- leave them alone!  They are taking very little space and no CPU cycles just sitting there.  The  more you "hack" around to remove these, the more you risk trashing the PC.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

So further investigation reveals that no, they are not actually applications , just shortcuts to websites with other than the standard Edge icon I'm used to in Windows 10.  It was just a simple delete of the shortcut from the Start folder.  It was odd, though, that when I right clicked on the icon in the Start menu and chose Uninstall, that it would send me to the add/remove programs in the control panel.  I think that's what confused me.

 

Thanks to both for your help and suggestions!

HP Recommended

@dshan1061 

Good to see that you were able to solve the issue.



I am a volunteer and I do not work for, nor represent, HP
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