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‎08-15-2020 12:24 PM

HP Recommended
Product: HP Support Assistant
Operating System: Microsoft Windows 10 (64-bit)

I have a device showing up in the HP Support Assistant that i know longer have.  However, I do not see any way to remove the device.  I see several posts about editing the device and then clicking remove - but that option is no longer showing!  I cannot tell you what version I am on as it will not tell me!  When I click on settings and then click on about HPSA, it opens a generic HPSA troubleshooting page. 

Here is what I see:

image1.pngimage2.png

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-15-2020 12:54 PM

HP Recommended

In finally found this - You have to go to the profile section and in there is a list of devices with the option to remove the device.

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2 REPLIES 2

‎08-15-2020 12:54 PM

HP Recommended

In finally found this - You have to go to the profile section and in there is a list of devices with the option to remove the device.

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‎08-15-2020 02:00 PM

HP Recommended

@LtlBear 

 

Excellent - it is the only place I did not check.  Smiling.

 

Good job.

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

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