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Locked

‎02-14-2023 08:21 AM

HP Recommended
Product: HP t630 Thin Client
Operating System: Microsoft Windows 10 (64-bit)

I have a problem,
I bought several such computers for my company. And coming with 16gb ssd, I changed them with larger 512gb ssds.
But the problem is that I wanted to enter the bios, and they are password protected. I removed the psw jumper from the motherboard, I also removed the battery, and after an hour when I turned them on, it still asks for the password. I mention, they are bought by us, sealed, they have not been used. Does anyone know how I can solve the situation to remove the password? Or is there a standard password they come with from us?
Thank you.

Category:
1 REPLY 1

‎02-14-2023 12:51 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Regards,
MayS.

I work on behalf of HP
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