Reset pc to factory settings

[swg3]

How to I reset my pc to factory settings?

[Raj_05]

Hi @swg3,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reset your HP ENVY All-in-One - 27-b014 to factory settings, follow these steps.

Reset Through Windows Settings

Backup Important Data:

• Before resetting, make sure you back up any files or data you don’t want to lose.

Access Reset Settings:

• Click on the Start menu and select Settings (gear icon).
• Go to Update & Security.
• Select Recovery from the left-hand menu.

Choose Reset Option:

• Under Reset this PC, click Get started.

Select Reset Type:

• Choose one of the following options:
  • Keep my files: Removes apps and settings but keeps personal files.
  • Remove everything: Removes all files, apps, and settings.
  • If prompted, select Restore factory settings (if available).

Follow On-Screen Instructions:

• Follow the steps provided on-screen to complete the reset process.

Reset Using HP Recovery Manager

If Windows won’t load properly or you want a more thorough factory reset:

Turn Off Your PC:

• Press the power button to turn it off completely.

Access Recovery Manager:

• Turn the PC back on and repeatedly press the F11 key as soon as it starts booting.
• Select Troubleshoot from the menu, then choose Recovery Manager (or a similar option).

[Raj_05]

Factory Reset:

• Choose System Recovery or Restore Factory Settings.
• Follow the on-screen instructions to reset the system.

Using Recovery Media

If you created recovery media when you first set up the PC:

1. Insert the recovery USB/DVD.
2. Restart your PC and boot from the recovery media (you may need to press Esc or F9 during startup to access the boot menu).
3. Follow the on-screen prompts to perform a factory reset.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support