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Ds_33
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Message 1 of 4
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Restarting

HP Recommended
RK281AA

Hi I recently just got a computer and it’s previous owner left it locked and we have no contact with them, is there anyway someone can help me restarting it completely? Thank you.

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WAWood
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Message 2 of 4
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HP Recommended

@Ds_33 

The Community can not provide any assistance without some details ...

So, please provide the following:
1) detailed model number of the PC
2) OS version the PC is running (i.e., Win7, Win8x, Win10)
3) Age of the PC

Awaiting your replies ...

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Ds_33
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The product number is RK281AA

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WAWood
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Message 4 of 4
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HP Recommended

@Ds_33 

The product number you provided is for a Monitor, NOT for a PC.

Also, you did not provide the other information requested.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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