cancel
Showing results for 
Search instead for 
Did you mean: 
Woodman11
New member
4 2 0 0
Message 1 of 4
350
Flag Post

Solved!

SDD issue

HP Recommended
Pavilion 570-p023w
Microsoft Windows 10 (64-bit)

I got a HP Pavilion 570-p023w desktop that has a SSD that contains the boot drive. (Windows 10 Home). This mean that the Microsoft account is assigned to someone else. How can I change that to be in my account?

thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
132,440 122,617 20,164 30,941
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

I would clean install W10, and set the PC up the way you want, by making a bootable USB installation flash drive using the Media creation tool at the link below. Select the 64 bit media creation option.

 

https://www.microsoft.com/en-us/software-download/windows10

 

When you get to the part of the installation process that asks 'Where do you want to install Windows,' delete every partition on the had drive, leaving just one partition of unallocated space.  Click Next, and W10 should install.

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-570-p000-desktop-pc-series/13823514

View solution in original post

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
132,440 122,617 20,164 30,941
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

I would clean install W10, and set the PC up the way you want, by making a bootable USB installation flash drive using the Media creation tool at the link below. Select the 64 bit media creation option.

 

https://www.microsoft.com/en-us/software-download/windows10

 

When you get to the part of the installation process that asks 'Where do you want to install Windows,' delete every partition on the had drive, leaving just one partition of unallocated space.  Click Next, and W10 should install.

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-570-p000-desktop-pc-series/13823514

View solution in original post

Woodman11
Author
New member
4 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for giving me the info. Worked out great!

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,440 122,617 20,164 30,941
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation