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HP Recommended
Elite 8300 CMT
Microsoft Windows Vista

Missing SM Bus Controller and USB Controller drivers in the Device Manager.

 

Where can I locate them?

Can I down line load them to a CD on my W7 System and then install them on my Vista Ultimate System from the CD?

 

Thanks in advance.

 

Mike

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

There is no support for Windows Vista from Intel for the chipset your PC has.

 

You can try the W7 drivers from your PC's support page.

 

Chipset installation utility:

 

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57137.exe

 

Intel USB 3 driver:

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63720.exe

 

Try manually installing the drivers if the auto install method doesn't work.

 

You can also try the XP chipset driver too, but there isn't a USB3 driver for XP.

 

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57137.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

There is no support for Windows Vista from Intel for the chipset your PC has.

 

You can try the W7 drivers from your PC's support page.

 

Chipset installation utility:

 

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57137.exe

 

Intel USB 3 driver:

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63720.exe

 

Try manually installing the drivers if the auto install method doesn't work.

 

You can also try the XP chipset driver too, but there isn't a USB3 driver for XP.

 

https://ftp.hp.com/pub/softpaq/sp57001-57500/sp57137.exe

HP Recommended

Once again, "Thank you for your expert advice"!

 

It's fixed and I am back to installing the Vista Ultimate O/S.

 

Best regards,

 

Mike Lynch

HP Recommended

You're very welcome, Mike.

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